How I can cancel an order?

Created by Fahad Aldossari, Modified on Wed, 18 May 2022 at 08:27 PM by Fahad Aldossari

1- Login to your account in BARQ ( www.barqapp.com)

 

2-Go to (Orders)

 

3- Choose the order you want to cancel, and click on the order number. 

 

4- click on (operations)

 

5- to cancel the order click on (Cancel)

 

6- the status will change to (Cancel) 

 


 * If you are using Salla platform you can cancel the order by following this guide or by click on (Cancel AWB) or (الغاء البوليصة). 

 

**Please note that orders can be canceled if their status is (Ready for Delivery), and they cannot be canceled after BARQ knight accepts them.

 

if you want to cancel an accepted order, kindly contact us via live chat.

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